1. Introduction
AncoraThemes (website url address: https://selvamar.pt) appreciates your business and trust. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.2. Data Collected
Data Storage Location
We operate web servers hosted within the European Union, ensuring that your data is securely stored and GDPR compliant.
Registration & Booking Data
If you register on our website or make an inquiry for a retreat or holiday stay, we store the basic personal information you provide (such as your name, email address, and phone number). You can see, edit, or delete your personal information at any time by contacting us. Website administrators can also see and edit this information to assist you with your booking.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent directly to our company email. These submissions are only kept for customer service and booking purposes; they are never used for unsolicited marketing purposes or sold to third parties.
Google Analytics
We may use Google Analytics on our site for anonymous reporting of site usage to improve our website. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Responding to your inquiries and managing your bookings;
- Providing customer support and assistance regarding your stay or retreat;
- Sending updates with important information regarding your reservation;
- Customizing the website to make your experience more personal and engaging;
- Guaranteeing overall website performance and administrative functions.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos or Instagram feeds. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
- PHPSESSID: To identify your unique session on the website.
- WordPress Cookies: Used by WordPress to authenticate logged-in visitors, password authentication, user verification, and to customize the view of the main site interface.
5. Who Has Access To Your Data
Your personal information can only be accessed by our core team and system administrators in order to manage your bookings, reply to your contact requests, and provide you with the best possible customer service.
6. Third Party Access to Your Data
We do not share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for essential service partners we have to share limited data with in order to provide the services you expect from us (such as our secure email hosting provider or our direct booking platforms, like Airbnb, should you choose to book through them).
7. How Long We Retain Your Data For
When you submit a contact form or a comment, its metadata is retained until you tell us to remove it. We use this data so that we can communicate with you regarding your stay. If you register an account on our website, we also store the personal information you provide in your user profile. You can request to delete your personal information at any time.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity and will contact affected users.
9. Your Data Rights
General Rights
If you have a registered account on this website, have left comments, or contacted us, you can request an exported file of the personal data we retain about you. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
GDPR Rights
Your privacy is critically important to us. Selvamar operates in Portugal and strictly complies with the European General Data Protection Regulation (GDPR).
10. Third Party Websites
Selvamar may post links to third party websites on this website (such as local activity providers in the Azores). These third party websites are not screened for privacy or security compliance by Selvamar, and you release us from any liability for the conduct of these third party websites. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary for Selvamar, for legal purposes, to release your information in response to a request from a government agency or a private litigant. Any passing on of personal data for legal purposes will only be done in strict compliance with the laws of Portugal and the European Union.